Community Health

As the community grows, Otsego Memorial Hospital (OMH) expands as well, providing essential facilities and medical services to meet the demands of a growing population.

OMH is a progressive, fully accredited primary care facility serving Otsego and surrounding counties. Serving more than 1,600 inpatients and more than 63,000 outpatients per year, OMH also employs and affiliates with more than 90 medical practitioners, bringing a broad spectrum of health care services to the communities served.

OMH is the largest employer in the community with more than 465 employees. OMH welcomed several new physicians to their team of healt hcare providers in 2008 and 2009 including specialists in OB/GYN, Pediatrics, Otolaryngology (ENT), Internal Medicine, and Anesthesia.

Patient satisfaction and quality care are at the forefront for OMH. This can be demonstrated through accolades received during the last two years. OMH’s Medical/Surgical Unit was selected as a 2008 Platinum Award Winner for Patient Satisfaction by Professional Research Consultants, and both the hospital and the OMH Medical Group received 2007 Governor’s Awards of Excellence in various areas related to improving and enhancing patient care. OMH also received the Alliance for Immunization in Michigan’s Outstanding Achievement Award (Organization) for their work to raise vaccination rates in their service area, and for inputting the information into the Michigan Care Improvement Registry — and electronic database of immunization records for Michigan residents.

OMH was honored to be named to Hospital & Health Networks magazine’s “Most Wired — Small & Rural” list in both 2008 and 2009, and have recently begun using the Electronic Medical Record (EMR) throughout the hospital — just another example of how OMH is committed to being at the forefront of technology in health care.

The hospital is located at 825 N. Center Ave. in Gaylord and may be reached at 731-2100.

OMH Services & Components

• Acute Care Hospital — OMH provides testing, diagnostics, surgery and rehabilitation for inpatients and outpatients in the Gaylord area.

• OMH Radiology Department — The Radiology Department at OMH offers Mammography, Nuclear Medicine, General X-Ray services, Fluoroscopy, Tomography, DEXA Scans, ABIs (Ankle Brachial Index) and has portable x-ray and fluoroscopy equipment for inpatient, emergency and surgical patients. The department is currently home to a 10-slice CT scanner, but will be replacing it with newer technology in the form of a 64-slice CT in the spring of 2010. OMH’s MRI unit features Open-Bore technology: An increased bore diameter and decreased bore length allows for an increase in patient comfort, and a reduction in the incidence of claustrophobia among patients. OMH is ahead of the rest by offering the latest in 3-D Ultrasound technology. This advance allows for sound wave echoes to be recorded and displayed as a real-time visual image.

• OMH Rehabilitation Services Department — The Rehabilitation Services department offers a variety of rehabilitation therapies for a multitude of conditions. Physical, Occupational, and Speech Therapy, along with Cardiac & Pulmonary Rehabilitation and Wound Care, are all part of OMH Rehabilitation Services.
The department is home to an aqua therapy pool complete with treadmill and video camera to record a patient’s motion and progress with their Physical Therapy, as well as a mock apartment to allow those in the Occupational Therapy program to work in a setting more like home to help promote independence with day-to-day living activities in a safe and controlled environment.

Cardiac & Pulmonary Rehabilitation services are offered under the umbrella of the department, and patients in this program are offered individual assessment, education, and exercise techniques under medical supervision, while enjoying their favorite television programs on flat screen televisions while they work out on treadmills, bikes, and other equipment.

OMH offers Speech Therapy with a Speech/Language Pathologist and incorporates the use of the SpeechEasy Device — the latest technology in the field of speech therapy.

• Dialysis Services of Gaylord — OMH partners with Gratiot Community Hospital to provide local dialysis treatment. The facility, part of the Great Lakes Renal Network, is located at 1989 Walden Drive, Gaylord; 731-6418.

• McReynolds Hall  — OMH’s skilled nursing facility provides long-term care and short-term rehabilitation with access to all of the services of Otsego Memorial Hospital. McReynolds Hall provides a home-like atmosphere for residents with highly skilled and trained professional caregivers.

• OMH MedCare Walk-In Clinic — No appointment is necessary for treatment of everyday illnesses and injuries at this clinic, located at 1996 Walden Drive. Open seven days a week, MedCare also provides MDOT physicals by appointment and offers occupational medicine services for the business community. MedCare is open 7 a.m. to 7 p.m. Monday-Friday and 8 a.m. to 4 p.m. weekends and holidays. MedCare is closed on Thanksgiving and Christmas.

• OMH Association — Members elect the Otsego Memorial Hospital Board of Directors and determine the bylaws which govern the facility. All residents of the OMH service area are eligible to join the organization. For more information call 731-2216.

• OMH Auxiliary — A corps of volunteers supporting the Hospital and McReynolds Hall, the auxiliary operates the Pink Awning Gift Shop, delivers gifts and flowers to patients, and conducts fundraisers each year, yielding annual donations to the hospital. For information, call 731-2409.

• OMH Foundation — Encouraging philanthropy to promote the advancement of Otsego Memorial Hospital, the Foundation offers a variety of giving opportunities to enable individuals and businesses to support the advancement of Otsego Memorial Hospital. These contributions are used to advance technology and improve patient care. In 2009, the OMH Foundation raised more than $300,000 to support the hospital and its patients. For more information about the Foundation, contact the Foundation office at 731-2342.

• OMH Medical Group — The OMH Professional Medical Building houses the multi-specialty OMH Medical Group providing primary care, general surgery, obstetrics and gynecology, otolaryngology and infusion therapy to the region. For information about providers affiliated with OMH, call physician referral at 731-2300. Appointments with providers may be made by calling:

• Family Practice, 731-7860
• General Surgery, 731-7987
• Internal & Integrative Medicine, 731-7870
• Obstetrics & Gynecology, 731-2105
• Otolaryngology (ENT), 731-7729
• Pediatrics, 731-7930

• OMH N’Orthopedics — Orthopedic surgery practice first established in 1978; physicians are board certified orthopedic specialists who employ the latest technology to provide state-of-the-art care of the musculoskeletal system. Office locations: 2147 Professional Drive, Gaylord (off McCoy Road), 732-1753; 1200 N. Down River Road, Grayling, (989) 348-2966

• OMH Specialty Center — The Specialty Center offers access to specialty medical care by providing local offices for visiting medical specialists affiliated with Otsego Memorial Hospital. The center is located in the lower level of the Gaylord Family Practice Associates Building east of Gaylord on M-32.

• Oncology & Infusion Therapy Center  — This expanded and renovated center opened in 2007. The new center is located at 701 N. Otsego Ave. and is open Monday through Friday from 8 a.m. until 6 p.m. For information call 731-7760.

• OMH Montmorency Medical Rural Healthcare Clinic — The Montmorency Medical Rural Healthcare Clinic began in 1992 and was purchased by OMH in 2008. The primary care physicians of the Montmorency Clinic are available to help prevent, diagnose and treat a wide variety of ailments, as well as provide patient education and childhood immunizations. Through the Clinic’s connection with OMH, it is able to provide limited radiology services and laboratory phlebotomy services (blood draws) right in Lewiston for the convenience of its patients. The Clinic received its Rural Healthcare Clinic (RHC) certification in 2009. Location: 3040 Bourn Street, Lewiston (at Mitchelson Ave. and Bourn Street). The Clinic is open Monday – Friday, 8 a.m. to 5 p.m. For more information, call 786-4877.

More Medical Services

• West Side Clinic Urgent Care, 1371 W. Main St., Gaylord; 732-4118
Hours: Monday-Friday, 8 a.m.-6 p.m. Saturday-Sunday, 9 a.m.-3 p.m.

• Northwest Michigan Community Health Agency, 95 Livingston Blvd., Gaylord; 800-432-4121, or 732-1794
Serving Otsego, Antrim, Charlevoix, and Emmet counties, the Health Department offers screening for breast and cervical cancer, children’s special health-care services, dental care, family planning, HIV counseling and testing, immunizations, maternal child health services, WIC and home health-care services.

• Hospice of Michigan, 1723 M-32 West, Ste. B, Gaylord; 732-2151 or 800-449-5560.
Hospice of Michigan is a nonprofit organization that provides hospice care to people who are living with a life-limiting illness, including pediatric hospice care, as well as support to those who care for them. Hospice provides care to all patients who meet criteria, regardless of age, diagnosis or the ability to pay. Hospice serves Otsego and 11 surrounding counties. Area Manager is Donna Smith.

Guide 2010 » Community Health